- +91-8925772205
- info@ramrajresort.com
- www.ramrajresort.com
- Kovalam Road Kanyakumari-629702
On cancellation of refundable booking the refund processing will take time between two(2)-to four(4) weeks to show refund back on your credit card statement. Reasons for the specified processing time are based on billing cycle of your credit card company and processing time of the bank.
In case the reservation is not confirmed, we will not charge you anything on your credit card and release the whole amount if any that was held on it immediately. Now after we do this, it will still take two(2) to four(4) weeks for the bank to process the refund and to show the refunded amount on your credit card.
All reservations are to be guaranteed with credit card or advance payment or through company deposit, the hotel is authorized to charge no show retentions or charges per reservation in case of non-arrival of guest. In order to confirm your reservation hotel may pre-authorize amount equivalent to 1-night room rate and applicable taxes within 48 hours of scheduled arrival. The hotel is authorized to release a booking, if the pre-authorization decline for any reason.
Reservation can be cancelled without any charge 72 Hours in advance of check-in date unless specified differently in standard reservation confirmation voucher issued by the hotel. Certain reservations are non-refundable and non-cancelable, in all such case credit card is charged at the time of booking/reservation. Entire stay amount including taxes will be charged in case of late cancellation or no show.